BK Baji Privacy Policy – Your data is our responsibility

BK Baji (the operating entity, referred to herein as "we", "us", or "BK Baji") respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to all members using the bkbaji.bet website and our mobile application.

This privacy policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep your data secure. By using BK Baji, you agree to this privacy policy.

We reserve the right to update this policy at any time. For significant changes, we'll notify you at your registered email address — so make sure it's always kept up to date.

When you register and use BK Baji's services, we collect various types of information — to improve your experience and keep your account secure. See the details below:

BK Baji uses the data we collect solely for defined purposes. We never use your information for anything unnecessary or unauthorized.

• Account Management: For registration, login, password recovery, and profile updates.
• Financial Transactions: To process deposits, handle withdrawals, and maintain transaction records.
• Identity verification: To complete the KYC process and meet our legal compliance obligations.
• Customer Support: To address your complaints or questions and resolve any issues you may have.
• Fraud Prevention: To detect unusual account activity and prevent money laundering.
• Responsible Gaming: To identify problematic gaming behavior and provide support where needed.
• Marketing communications: To keep you informed about promotions and offers, with your consent. You can unsubscribe at any time.
• Service improvement: To analyze and improve platform performance and user experience.

BK Baji does not sell your personal information to any third party. However, your data may be shared in the following limited circumstances:

• Payment processors: With payment providers such as bKash, Nagad, and Rocket, solely for processing transactions.
• Licensing Authority: For regular audits by our gaming license regulatory authority.
• Legal Obligation: In response to a court order or a lawful request from law enforcement authorities.
• Anti-fraud: To relevant authorities in connection with investigations into money laundering or other criminal activity.
• Technology Partners: With server hosting and security providers under strict confidentiality agreements.

BK Baji uses industry-leading technology and practices to keep your data secure. Our security framework is regularly audited by independent third parties.

• 256-bit SSL encryption: All data transferred between you and our servers is encrypted. No third party can read it.
• Two-factor authentication (2FA): Enable an extra layer of security to protect access to your account.
• Firewall & Intrusion Detection: Our automated system monitors for suspicious activity 24/7.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Regular Security Audits: Third-party experts conduct regular penetration tests.
• Data Backup: Your data is stored on secure, encrypted backup servers.

BK Baji's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can manage cookie preferences through your browser settings. Keep in mind that disabling essential cookies may affect certain features and functionality on the site.

As a BK Baji member, you have several important rights regarding your personal information. We fully respect and uphold each of them.

To exercise these rights support@bkbaji.betEmail us at. We aim to respond within 30 business days.

BK Baji only retains your information for as long as necessary. Retention periods depend on the type of data and applicable legal obligations.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Up to 5 years after account closure, as required by law.
• KYC Documents: Generally 5–7 years, as required by regulatory authorities.
• Customer support communications: 3 years from the date of last contact.
• Marketing Preferences: Updated immediately upon unsubscribe.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to you.

BK Baji's services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection team. We'll do our best to respond as promptly as possible.

• Email: support@bkbaji.bet
• Response Time: Usually within 24–72 hours
• Live Chat: Use the live chat button on the site for 24/7 direct support.

If your complaint is not resolved, you have the right to escalate it to the relevant regulatory authority.